Contact Us

Use the form on the right to contact us.

You shall hear from us in 24 hours. 

Thanks!

Name *
Name

729 Farm Road
Marlborough, MA, 01752
United States

5087330837

Premier Roofing, Siding & Gutters Experts

OUR PROCESS

From the start of your roofing job until the last bit of debris has been cleared from your home or business,

Loyalty Roofing Solutions will be with you every step of the way. 

Here's what you can expect from us, start-to-finish.

Your First Call Or Website Visit

Whether you call in and speak to one of our team members or you submit an online form, we will gather your information and then one of our design consultants will make an appointment with you for an on-site visit.

The On-Site Visit

An experienced Loyalty Roofing estimator will visit you at your home at a time convenient for you to properly evaluate your existing roof`s condition and discuss repair or replacement options. Your estimator will give you recommendations on what type of work is needed (if any) and the steps to complete the work. Loyalty Roofing estimators are carefully trained and very experienced. We take the time to properly evaluate not only your roof, but all of the individual components that are directly affiliated with your roof. Accurate measurements and inspections are crucial for designing the right roof system for you at a price that fits your needs and your budget.

Our Project Proposal

After a careful assessment at your on-site visit, your estimator will prepare a comprehensive roofing proposal which includes detailed findings, photographs and recommendations for work (if needed) as well as possible alternatives. The scope of work, materials, benefits, warranties and process will be outlined and the costs included. We`ll walk you through each line of the proposal and clearly explain the details.

Project Confirmation

Once your Loyalty Roofing proposal is approved and signed, we then schedule your project start date and pre-construction meeting depending on weather forecasts, anticipated delivery of materials and convenience for your schedule. At this time we also contact the Building Department in your community to obtain the necessary permits and schedule required inspections.

Your Project Begins

With the necessary precautions to protect your home and property complete, we remove your old roof. We will also inspect the roof deck for things like dry rot or termite damage and report the findings to you. Repairs (if needed) will only be made upon your full approval.

Your Project Installation

Depending on your community requirements, an inspector from your area Building Department may visit to inspect your existing roof deck and confirm its` soundness and that all required repairs have been completed. After the inspector`s approval, our skilled craftsmen will install your new roof system using the quality materials and careful attention to detail that Loyalty Roofing is known for. Once the installation is complete, we will take care to clean the grounds and leave your home and property in its original condition as if it were our own.

The Completion of your Project

When your new roof is completed, our production department will contact you to set up a time for a final Loyalty walk-through. At that time, our quality control inspector will check the roof against Loyalty`s exacting standards. We will also discuss your warranties, your final bill, maintenance tips for your new roof and finally, ensure that your are another fully satisfied Loyalty Roofing customer. Once this is completed, we will schedule the required final on-site inspection with the Building Department.